Privacy Policy for ThemeSafe App

This privacy policy explains how ThemeSafe App ("we", "us", or "our") collects, uses, and shares your personal information when you use our app. Please read this policy carefully before using our app or submitting any personal information to us.

What personal information do we collect?

We collect the following personal information from you when you use our app:

  • Your name and email address, when you create an account or contact us.
  • Your device ID, model, operating system, and IP address, when you use our app or access our servers.
  • Your location, when you enable the location service on your device or app settings.
  • Your photos, contacts, and other data that you choose to backup using our app.
  • Your preferences, settings, feedback, and usage data, when you interact with our app or our services.

How do we collect your personal information?

We collect your personal information through various methods, such as:

  • When you provide it to us directly, such as when you create an account, contact us, or backup your data using our app.
  • When you use cookies, web beacons, or other similar technologies, such as when you access our app or our servers.
  • When you use third-party services or platforms, such as when you sign in with your social media account, or when you use our app on a device that has other apps installed.
  • When you use our SDKs, APIs, or other tools, such as when you integrate our app with other apps or services.

Why do we collect your personal information?

We collect your personal information for the following purposes:

  • To provide you with the backup service, such as to store, process, and restore your data using our app or our servers.
  • To improve our app functionality, such as to fix bugs, optimize performance, or add new features.
  • To communicate with you, such as to send you notifications, updates, newsletters, or marketing messages.
  • To analyze and understand our users, such as to conduct research, surveys, or statistics.
  • To comply with our legal obligations, such as to respond to requests from authorities, courts, or regulators.
  • To protect our rights and interests, such as to enforce our terms and conditions, prevent fraud, or defend against claims.

How do we use your personal information?

We use your personal information in accordance with the purposes for which we collected it, and in compliance with the applicable privacy laws and regulations. We do not use your personal information for any other purposes without your consent, unless required or permitted by law.

How do we share your personal information?

We may share your personal information with the following parties, for the purposes described above:

  • Our affiliates, partners, or subsidiaries, who help us provide, improve, or promote our app or our services.
  • Our service providers, contractors, or vendors, who perform functions on our behalf, such as hosting, storage, analytics, payment, or marketing.
  • Our advertisers, sponsors, or third-party networks, who display ads or offer products or services that may be of interest to you, based on your preferences or usage data.
  • Our users, customers, or clients, who use our app or our services, such as when you backup or restore your data using our app or our servers.
  • Other parties, with your consent, such as when you share your data with other apps or services, or when you participate in contests, sweepstakes, or promotions.
  • Other parties, as required or permitted by law, such as when we respond to legal requests, comply with regulations, or protect our rights and interests.

We may also share aggregated, anonymized, or de-identified data with third parties, which does not identify you or any other individual.

Do we sell your personal information?

We do not sell your personal information to any third parties, unless you give us your consent, or as required or permitted by law. If you are a resident of California, you have the right to opt out of the sale of your personal information, as defined by the California Consumer Privacy Act (CCPA). To exercise this right, please contact us at the email address provided below.

How do we protect your personal information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, security protocols, access controls, and other safeguards to ensure the confidentiality, integrity, and availability of your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

How long do we retain your personal information?

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. When we no longer need your personal information, we delete it from our systems and servers, or anonymize it so that it cannot be linked back to you.

How can you control your personal information?

You have the following rights and choices regarding your personal information, subject to the applicable privacy laws and regulations:

  • You can access, review, update, correct, or delete your personal information, by logging into your account, or contacting us at the email address provided below.
  • You can opt out of receiving marketing communications from us, by following the unsubscribe link or instructions in the emails, or contacting us at the email address provided below.
  • You can change your preferences, settings, or permissions, by adjusting your device or app settings, or contacting us at the email address provided below.
  • You can request a copy of your personal information, or transfer it to another service, by contacting us at the email address provided below.
  • You can object to or restrict the processing of your personal information, or withdraw your consent, by contacting us at the email address provided below.
  • You can file a complaint with a supervisory authority, if you are not satisfied with how we handle your personal information, or if you believe we have violated your rights.

To exercise any of these rights or choices, or if you have any questions or concerns about our privacy policy or practices, please contact us at support@galaxy-apps.com.

How do we comply with the privacy laws and regulations?

We comply with the privacy laws and regulations that apply to our app and our users, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Children's Online Privacy Protection Act (COPPA), and others. Depending on where you are located, or where we operate, you may have additional rights or protections under these laws and regulations. For example:

  • If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have the right to lodge a complaint with your local data protection authority, and you have the right to data portability, erasure, restriction, and objection. Our legal basis for processing your personal information is your consent, our contract with you, our legitimate interest, or our legal obligation. We may transfer your personal information outside of the EEA, the UK, or Switzerland, subject to appropriate safeguards, such as the Standard Contractual Clauses, the Privacy Shield, or your consent.
  • If you are a resident of California, you have the right to request information about the categories and sources of personal information we collect, the purposes for which we use the personal information, the categories of third parties we share it with, and the specific pieces of personal information we have about you. You also have the right to opt out of the sale of your personal information, and to request the deletion of your personal information. We do not discriminate against you for exercising your rights under the CCPA. We may collect your personal information directly from you, or indirectly from other sources, such as our affiliates, partners, service providers, advertisers, or users. We may use your personal information for our business purposes, such as providing, improving, or promoting our app or our services, or for our commercial purposes, such as selling, renting, or licensing your personal information to third parties.
  • If you are under the age of 13, or if you are a parent or guardian of a child under the age of 13, you have the right to consent to or refuse the collection, use, and disclosure of your or your child's personal information. We do not knowingly collect, use, or share the personal information of children under the age of 13, without the verifiable consent of their parents or guardians. If we learn that we have collected personal information from a child under the age of 13, without parental or guardian consent, we will delete it as soon as possible. If you believe that we have collected personal information from a child under the age of 13, please contact us at the email address provided below.

How do we update our privacy policy?

We may update our privacy policy from time to time, to reflect changes in our data practices, our app features, or the privacy laws and regulations. We will notify you of any material changes to our privacy policy, by posting a notice on our app, sending you an email, or requesting your consent, as required by law. Your continued use of our app after we update our privacy policy, indicates your acceptance of the changes. We encourage you to review our privacy policy periodically, to stay informed about how we protect your personal information.

This privacy policy was last updated on November 6, 2023.

Contact Us

9F, SongHong Bulding, 165 Thai Ha, Dong Da District, Ha Noi City, Viet Nam